My dad lives in an AL facility and has for 3 years. Due to Covid, the facility was delivering meals to the residents. Now the restrictions are lifted, they want the residents to eat in the dining area. However, my dad is now under hospice care. He has dementia, heart failure, diabetes, and his colon cancer came back (his doctor gave him 6-9 months to live 2 months ago). Because of the colon cancer, he has "accidents". He has 24/7 caregivers from another service to help him with things like oxygen, cleaning up after "exploding", etc. Now the AL facility says he has to come to the dining area for his meals or have his caregiver pick up his meals for him which is a problem because he panics when he's alone. He is also a fall risk especially when he has to "run" to the bathroom (he's still mobile). AL says they will deliver his meals for a $10 a day charge. He pays over $4k for rent and over $20k for the caregivers a month. I talked to the Executive Director and she said if he has a note from the doctor they will deliver his meals....she quit last Friday. The Director of Resident care tells me he does not have a valid medical reason - even with the note. That it's only if they have a cold or flu, then they won't charge the $10/day. Is there anything I can do? There should be an exception but she is impossible to deal with....staff members have recently quit because of her.